Once we account for our 14-day customer refund waiting period, the payment status for your sold item will update from “pending” to “owing” on your Sales History page here. For all “owing” items, you can choose to cash out instantly by connecting your Stripe Connect account on the same page. If you do not have a Stripe Connect account, you will only need to register one time here with your ID and the associated bank card you would like to link. There will be a 5% transaction fee deducted for each transfer.
Alternatively, you can make a request for a direct bank/PayPal transfer on your Sales History page here and we will automatically transfer your “owing” amounts to your account on the first week of each month.
If you would like to donate your earnings to one of our charity partners here, you can update your preferred charity on your Profile page here. We make accrued annual donations to our charity partners.
To see your complete sales history, login here.
Once we account for our 14-day customer refund waiting period, the payment status for your sold item will update from “pending” to “owing” on your Sales History page here. For all “owing” items, you can choose to convert your earnings for points instantly to your linked customer account on the same page. If you do not click transfer, we will automatically deposit the “owing” balance into your account in the first week of each month.
*Please note that we pay 30% commission for toys.
After inspecting contents, we will contact you about what has been accepted for sale. Goods which have not been accepted will be donated to charity unless you have opted for return insurance (HKD $50) at the time of booking or to collect them within 7 days from the time we finish processing your items (i.e. Your Little Shop email date).
We photograph, set the retail price, and list your items on Retykle ready to find a new home. All items received will have a minimum listing period of 6 months. For the return of any unsold items before the 6 month listing period has passed, we will charge a delisting fee of $50/item to return any requested items. If any items remain unsold after 6 months, you will have an additional 3 months to reclaim it without a delisting fee, and the return shipping fee will be paid by the seller upon arrival. Any delisted items will require shipping rather than pick-up. At any later date, the items will no longer be retrievable by request and Retykle can delist and donate items at their discretion. Throughout the online listing period, which may be longer than 9 months, once any item sells successfully, you will earn commission.
Have you passed the buggy stage? For larger items you’re wanting to sell, like strollers or cribs, you can first send us a few photos and detail the condition in this form HERE. After agreeing on the resale price, we’ll pay you 50% of the selling price in cash or 55% in Retykle credit when the item sells.
We're looking for branded wooden toys, Lego, kitchen/tea party sets in excellent condition and brand new board games/puzzles. Send us some photos via WhatsApp/email to hello@retykle.com to confirm if they can be accepted before dropping them off at our Wong Chuk Hang studio to sell. We'll pay you 30% commission in Retykle credit/cash when the item sells.
