Secondhand & new discounted designer kids clothes

Free Returns

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Making a Return

In the event that you are not completely satisfied with your order, fill in the returns form on this page within 7 days of receiving your purchase.

 

For Hong Kong Customers

We offer free and easy returns for our Hong Kong customers.

After we receive your returns form submission, we will arrange a pick-up for your returns at a convenient time for you. As soon as we receive your package, we will verify the items and process a refund via e-gift card (valid for six months from the date of issue) within 7 business days.

 

For International Customers  

Unfortunately, we are unable to provide free returns to our international customers at this moment.

Please mail your items in a sealed bag/box to the following address:

Retykle
Unit 8B, 44 Wong Chuk Hang Road
Sing Teck Building, Hong Kong

Please allow up to two weeks for us to process your return. You will receive an email with a refund via e-gift card (valid for six months from the date of issue) shortly after.

If you need further assistance, please email us at hello@retykle.com or call us at +852 3594 6533. We would be very happy to assist you!

Need help? Give us a call at +852 3594 6533 or whatsapp +852 5596 3446 or hello@retykle.com

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