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Get 10% off your first order using code NEWRETYKLER ✨
Get 10% off your first order using code NEWRETYKLER ✨

Shipping Policy

Hong Kong

All Hong Kong orders will be received within 2-5 business days, including in-store pick up orders. Shipping is free for orders over HK$500 or at a flat rate charge of HK$40 for orders under HK$500 after discounts. For carriers, we primarily use SF Express and HK Pickupp.

1-Day Express Shipping (HK Island only) for a $90 fee
Delivered within the same business day for orders placed before 11am HKT, Mon-Fri. Orders placed on the weekend/public holiday will be delivered the next business day. This service is not available for large items - anything larger than a baby carrier.

Please note that some large items may require additional shipping fees, which would be stated in the product description and checkout. 

International

All international orders will be shipped from Hong Kong and usually be received within 14 days. We use a variety of carriers with tracking.

United States: FREE Shipping on orders over US$175, otherwise US$32 flat fee

Singapore orders & Macao: US$13 flat fee

China, Japan, Philippines and Taiwan orders: HK$150 (US$19) flat fee

Malaysia orders: US$32 flat fee

Australia orders: US$37 flat fee

Rest of the World orders: US$38 flat fee

New Zealand orders: US$102 flat fee

Please note that import fees for your order are not included with our shipping fees and extra charges can be incurred by your local authorities.

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