PRIVACY STATEMENT
Retykle Limited (“Retykle”, “our”, “us” or “we”) provides the Retykle Sell Later "the App”, a resale program "the Service", to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
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PERSONAL INFORMATION THE APP COLLECTS
When you install the App, we are automatically able to access certain types of information from your Shopify account: read specific customer order information, write products, read script tags, write script tags, read themes, write themes, read product listings, write product listings, and read products. Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
This information helps us improve the quality of your and/or your customers’ online experience by recognizing preferences and delivering more of the most desired features and services. It also allows us to analyze traffic on our website.
In some cases, cookies may be supplied by third party service providers. You and/or your customers can choose to decline cookies by adjusting your browser settings.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the personal information we collect from you and/or your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
We are not responsible for our business partners' or other companies' compliance with their own privacy policies in sharing the information with us.
SHARING YOUR PERSONAL INFORMATION
We will never sell or rent your data. The information you give us will never be supplied to unrelated third parties unless we are required to do so by law.
By opting in, you and/or your customers’ personal information will be used for marketing. We use the personal information to provide targeted advertisements or marketing communications.
If after you and/or your customers opt-in and change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@retykle.com.
Finally, we may also share the personal information to comply with applicable laws and regulations, to respond to a lawful request or to otherwise protect our rights.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada, the United States, Hong Kong and Singapore.
DATA RETENTION
When you use the App, we will maintain your and/or your customers’ information for our records until you ask us to delete this information.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our service to you.
Contact us for more information about our privacy practices. If you have questions, please contact us by e-mail at hello@retykle.com or by mail using the details provided below:
Unit 8D, Sing Teck Building, 44 Wong Chuk Hang Road, Wong Chuk Hang, Hong Kong Island, Hong Kong SAR, 000000, +852-3594-6533
