You can skip this step and add any outgrown items that meet our ABC guidelines below.
OR
Drop off your items at our studio/brand partner location.
All items are listed for a minimum of 12 months.
See FAQ for more details.
You will receive an email whenever an item of yours sell. Your earnings are calculated based on the final resale price of your item and its associated commission rate from the chart here.
Once your item sells and passes the 14-day waiting period without a customer return, you will be able to instantly redeem your earnings for store credit (Tyke Points) or make a request for cash earnings to your local bank.
To cash out, click the Get Paid page here. To update your commission preference, click here.
After we process your items, we will send you a "Your Little Shop is Ready" email. The number of unaccepted items will be detailed in the email. We do not keep a detailed record of the descriptions of unaccepted items. If you would like your unaccepted items to be returned to you from a specific booking, please click 'Return Insurance' for the unaccepted item method when you make your booking. The processing fee for 'Return Insurance' is HK$50 which will be deducted from your future earnings. If all are accepted, there will be no deduction.
If you accept to donate all unaccepted items to charity, thank you on behalf of the children who will benefit via our charity partners.
Please note that if 50% or more of your items from a pick up or drop off consists of unaccepted brands and/or does not meet our condition guidelines, there will be a deduction of HK$80 from your owing earnings (effective February 23 2024).
If you do not choose an unaccepted item method at the time of booking or drop off, the unaccepted item method will be default to donate to charity. The unaccepted items are final and cannot be turned into listings but we welcome your feedback at any time hello@retykle.com.
For the return of any items unsold before 11 months of listing, we will charge a delisting fee of HK$50 per item. The return shipping fee will be determined by the local courier and will be paid by the seller upon arrival.
After 12 months if your item isn't reclaimed, we'll work to ensure it finds a second life. We reduce prices to help your items sell and recover some of the costs. If they remain unsold, we collaborate with charities, ethical partners to reuse or responsibly recycle them.
The items will no longer be retrievable by request after 12 months of listing (effective March 1 2023).
